Episode #17: Important metrics in running your practice with Jeff Richmond

May 22, 2018

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Key Points

  • Jeff Richmond, West Coast Laser and Aesthetics, in conversation with Naren Arulrajah
  • Introduction
  • Background
  • Metrics are key
  • Phone to consult
  • Consult to close
  • Cialdini principles
  • Social proof
  • Building long-term patients
  • Top patient/product metrics
  • Final thoughts

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